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Published: 2023-09-05 13:43:19 CEST
Punktid Technologies
Company Announcement

Punktid Technologies AS's platform Punktid has suspended the possibility to make payments through European banks outside the Baltics

Punktid Technologies AS announces that the Punktid platform suspended on the first weekend of September the possibility of making payments through European banks* when purchasing from the Punktid platform. Over the weekend, anomalies occurred with the payment service provider's platform, where money was not received from the sale of certain products in foreign countries, even though the products had been dispatched. As a result, we immediately stopped the possibility of making payments through European banks outside the Baltics when purchasing from the Punktid platform in order to mitigate the future risk and minimize the loss. After suspending the possibility to make payments, the delivery time of the products may have been delayed, which the Punktid team is currently actively working on in order to offer all customers the desired service in the best way. If anyone has encountered problems with making payments or receiving goods over the weekend, please feel free to contact our customer service in Punktid.com live-chat, which is available 12/7.

The team of Punktid Technologies AS  will do its best to eliminate the current problem in order to provide the desired service in the best way. We are working to provide a secure platform for computer games and gift cards with the best customer service, where the purchasing is easy and the products are immediately available.

*the payments have currently been limited and excluded via the banks of the following countries: Spain, Portugal, Czech Republic, Norway, Poland, the Netherlands, Ireland, Slovakia, Sweden, Denmark, Austria, Italy, Germany, Belgium, France, Bulgaria, Hungary, Greece, Romania and Great Britain.

 

 

Hannes Niid
CEO of Punctid Technologies AS
invest@punktid.com